DHL Express, the world’s leading provider of international shipping services, recently opened its first DHL fully-branded, company-owned retail shipping store in Chicago. The 1,800 sq. ft. DHL ServicePoint facility, located at 161 N. Clark Street, is in the heart of Downtown Chicago (Embassy district) and within walking distance of CTA bus and rail lines, making it easily accessible and convenient for customers.
“Chicago is a critical market for international trade, and the pandemic has caused a further increase in demand of our services due to the surge in online shopping,” said Nemer Abohasen, VP and General Manager, DHL Express – Midwest U.S. “We’re thrilled to be able to extend our capabilities in the heart of Chicago as part of our thriving retail strategy, which allows us to bring our industry-leading services closer to our customers.”
The new facility will help DHL manage the solid volume growth in the Chicago market – which has already increased 45 percent over the same period last year (Jan – June), largely driven by Business-to-Consumer e-commerce shipping as a result of the COVID-19 pandemic.